Contact us
Questions about readings, billing, the store, or anything else - we're a small team and we answer personally.
Get in touch
The fastest way to reach us is email. We reply to every message, usually within one business day.
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Frequently asked questions
How do live readings work?
Open any advisor's profile and start a chat right on their page - no apps to install and no account needed. If your advisor is away, leave a message and they'll reply when they return.
How do I know when an advisor is available?
Every advisor card shows a live badge - green ONLINE means they are at their desk right now - plus a "Last active" line so you can see who reads regularly. You are always in control of how long a session lasts.
How are advisors chosen?
Every advisor on Spiritclick is hand-reviewed before joining. We look at experience, specialty depth, and reading style - and we retire profiles that don't maintain our standards.
Do I need an account?
No. You never need an account to browse advisors, read articles, or start a chat. We only ask for an email address if you join the newsletter, and you can unsubscribe with one click.
Are my readings private?
Yes. Conversations happen one-on-one with your advisor, and we don't publish, share, or sell reading content. See our privacy policy for the details.
What is your refund policy?
Digital goods and completed reading time are generally non-refundable, but if something went wrong - a technical failure or a session that didn't happen - contact us and we'll make it right. Physical store items can be returned within 30 days, unused.